Support/FAQ

Some e-Bikes can reach speeds in excess of 50 mph. Our models comply with the Federal speed limit of 20 mph which makes them legal to use on roads in all 50 states.

Our models are equipped with a high capacity 14.25Ah battery that can provide distances of up to 35 miles per charge. Total distance will vary depending on variables like rider weight, terrain and how much you pedal.

Our e-Bikes are road legal in all 50 US states and do not
require any special license or registration for use. Please check with your local government as they may have their own local regulations in place.

Electric bikes utilize an on-board battery and electric motor
for power. Using a throttle or pedal assist system you can engage the motor and
the bicycle will be propelled forward.

All Life EV models are throttle controlled. This gives you the
power of choice and does not require that you pedal. You can choose to use throttle only, pedal only, or even do both at the same time.

Yes. Our models are designed to be pedaled at any time of your
choosing.

Most electric bicycles do not exceed 20 mph. They are as safe as a traditional bicycle. All normal safety precautions should be followed when
riding any bicycle.

Many customers use their e-Bikes for fun, pleasure, exercise and
commuting. Electric bikes do not require gasoline or insurance which provides huge savings over time. They are also great for the environment!

We have a downtube mounted battery system. Generally, you will find rear mounted battery systems on folding bike models and downtube battery
systems on rigid bike models. Our downtube mounted battery comes in 36 volts
with a 14.25 ah battery capacity.

It costs approximately $10 a year to power your e-Bike if you
commute 200 days a year. This is only pennies as compared to the same commute when using a motor vehicle.

Life EV not only cares about the environment, but we are also
dedicated to keeping jobs in the USA. All Life EV electric bicycles are designed and built in Deerfield Beach, FL, from quality, globally sourced components with brands like Samsung, SRAM, Avid, Continental, Kenda and more.
Building the bikes in the USA ensures a high level of quality and allows us to provide premier service and ensure that no counterfeit or sub-par components
are used in the manufacturing of our e-Bikes.

Charge the battery with the charger provided with your e-Bike.
Charging time vary between 4-8 hours depending on the battery capacity at the time of charging.




Our e-Bike models are designed with increased water resistance; however, it is important to keep your e-Bike protected from water. You should avoid whenever possible riding your bicycle when raining. Riding a bicycle in the rain is like driving a car in the snow. You will not be able to stop as quickly and must leave a larger distance between you and the obstacles around you. Your brakes will not perform at peak efficiency when they are wet. You will not be able to turn as sharp without the danger of slipping. You must also ride away from or be cautious around painted lines, potholes, sewer or drain grates, railroad crossings, bridges, wet leaves and any other area with a slippery surface or wet terrain.

You may visit any bike shop nationwide for service on your bike. For additional assistance you can also call us at 1-800-897-1195.

You can call us to order parts over the phone. Also, our bikes
are compatible with a wide variety of aftermarket accessories in the market, which can be purchased online, or at any bike shop.

Electric bikes are generally heavier than a standard bike. This is attributed to the addition of an electrical system. Our models make this additional weight easier to handle by using a downtube battery design which helps distribute weight evenly.

Different manufactures have their own standards of quality and build their e-Bikes in countries across the world. In order to reduce prices,
some manufacturers choose to use lower quality and less cost components or build in factories overseas where they can use cheaper labor. Life EV sources the best quality components for the lowest possible price. We also build our models in the USA with an American workforce. This allows us to track our build quality to maintain higher quality levels from start to finish.

With proper maintenance and care you can expect many years of
reliable use. Our batteries can last up to 8 years.

There are many ways you can keep your e-Bike safe. You can use bicycle chains, GPS location systems, alarms, or any other security device of your choosing. As an extra safety measure, our bikes require a key to remove the battery in order to prevent theft.

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